Return Policy

Our mission is simple, to provide a convenient, easy-to-use, and affordable time clock solution for our customers.  If you are unsatisfied for any reason, please contact us and we’ll be glad to assist you with any problems you may be experiencing with our products or service.  Please take a moment to review our return policy for orders placed with us.

Product Returns:

Product returns in original, unopened packaging will incur a 25% restocking fee.  Open-box and/or used equipment will incur a 50% restocking fee.  All eligible products must be returned within 10 working days of receipt.

Cancellation of Service:

Subscriptions to our TimeEnforcer Time & Attendance Software are contract free and may be cancelled at any time. Subscriptions for the service are billed monthly and no refunds will be given for periods already charged.  Subscriptions may be cancelled without prior authorization at the My Account page. Upon cancellation, all access to the TimeEnforcer service will be immediately terminated.

How to request a return authorization or contact us for assistance:

Use our simple contact form if your expectations are not met for any reason.  Please provide your order information and a brief description of any issues you may be experiencing and a member of our staff will contact you as soon as possible.